Frequently Asked Questions

Everything you need to know about your GAMEON UAE experience.

What are the standard delivery times within the UAE?

We offer fast shipping across the UAE. Orders placed in Dubai and Sharjah are typically delivered within 24 hours, while other emirates take 1-2 business days.

Do you provide a warranty on gaming hardware and electronics?

Yes, all our electronic products come with a standard 1-year manufacturer warranty. Specific high-end components may offer extended coverage as noted on the product page.

Can I pay for my order using Cash on Delivery (COD)?

Absolutely. We support Cash on Delivery for orders up to AED 5,000. For higher amounts, we accept all major credit cards and secure online bank transfers.

What is your return policy for defective items?

If you receive a defective or damaged product, you can initiate a return within 7 days of delivery for a full refund or replacement, provided the original packaging is intact.

Do you offer professional PC assembly services?

Yes, GAMEON UAE provides expert PC building services. If you purchase your components through us, our technicians will assemble and test your rig for free before shipping.

Are the products sold on your website genuine?

We guarantee that 100% of our inventory is authentic and sourced directly from authorized distributors and official brand partners.